Questions, answered

Set up your Brand Kit, choose the service you need, and pick a date. We match you with a vetted local crew in your market, send them the brief and shot plan ahead of time, and confirm the details with you before the shoot.

Our creative network covers 338 markets nationwide. If we do not have coverage where you need it, tell us the location and we will source and vet a crew for the project.

Your logos, colors, fonts, and brand guidance in one place. Editors work from it on every project, so what comes back looks like you without you having to restate it each time.

Two weeks is comfortable for a standard filming session. Event coverage benefits from more lead time so we can plan crew size and coverage around your run of show.

Filming covers brand videos, customer stories, product demos, and social content on a scheduled shoot. Event coverage is built around a live event, capturing speakers, sponsors, and attendees, and produces personalized cutdowns for each of them.

Yes. Our editors work from your existing clips and deliver polished videos cut for websites, social, and campaigns. You can order editing on its own without booking a shoot.

Standard turnaround is five to seven business days after filming. Event highlight reels and social cutdowns can be prioritized when you need them sooner.

Each deliverable includes a round of revisions. You leave notes directly on the video in the platform, and the editor works from the timestamped comments.

Filming and editing use transparent published rates. Event coverage is quoted based on the length of the event, crew size, and the deliverables you want. Studio Pro is a monthly subscription that starts at $34.99.

Credits are purchased in advance and applied to services at the rate published when you buy them. They make it easy to budget for a year of content up front and draw down as you produce.

Yes. Compare every plan and switch whenever you like. Changes take effect immediately and are prorated to your billing date.

Yes. National brands and multi-city operations get custom pricing, wholesale marketplace rates, and a dedicated account team. Contact sales to set it up.

Footage access windows vary by service, typically 30 days for filming and editing and 60 days for event coverage. A Studio Pro subscription keeps everything in your library indefinitely.

Every file you receive is auto-ingested, labeled, and tagged the moment it lands, so the library is searchable by film subject, scene, and moment instead of by folder name.

You do, once paid in full. We host and index your content only to run the platform on your behalf, and we do not use it to train publicly available AI models without your authorization.

Yes. Marketing, sales, and leadership can all pull from the same library, so approved, on-brand content is available without anyone having to ask.